Zoom plans to add automatic closed captioning for all free accounts

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Zoom announced that it is planning to roll out support for automatic closed captioning to free accounts this fall.

This is part of the company’s efforts to make the service more accessible.If you are a free account holder who needs the access to the feature before then, Zoom will be allowing users to manually request access to the Live Transcription feature via a Google Form linked in its announcement.

Automatic transcriptions are not a completely new Zoom feature. The service has offered AI-powered live transcription for all its paid accounts before. But now the feature will be available to millions of those that rely on Zoom’s free services.

Automatic closed captions are also available with other conferencing services such like Google Meet. Given how widely used Zoom became since the beginning of the pandemic, it’s great to see it adding more accessibility features.


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