Lenovo’s Service Supply Chain Wins Award for AI-Driven System to Increase Efficiency, Sustainability in Packaging

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Lenovo’s Service Supply Chain team recently developed Intelligent Excessive Pre-alert, an AI-driven process to generate an alarm that detects high-density packaging within its international distribution centre in China.

Once recognised, the packaging is modified or replaced to be more efficient and environmentally friendly, resulting in a lower environmental effect.

Lenovo’s international centre has made a meaningful, measurable effect in furthering Lenovo’s sustainability goals as a result of this innovation: packaging materials were decreased by more than 35 per cent, and related carbon emissions were cut by 50,000KG, or the equivalent of 9000 trees, yearly.

“As a tech company, innovation is a key tenet. We always look at how we can use technology solve challenges of not just our customers, but also ourselves. This is a great example of how we’ve used Artificial Intelligence to help us identify and reduce excessive packaging of our products, and ultimately be more sustainable,”  said Steven Chen, Executive Director, International Services Supply Chain, Lenovo, who helped pioneer the solution. 

The Muse Award is one of the world’s most prestigious awards for creativity. The competition recognises the designers “whose craftsmanship shift paradigms. Their ingenuity and thorough works leave others in awe, and in so doing redefine boundaries and scope – much like a muse.” 

The International Award Association’s stringent panel of 42 competent experts choose the winners once a year.

According to Lenovo, the award exemplifies its continuing corporate transformation, which includes simplifying operations and developing more intelligent enterprise solutions. Lenovo also prioritises environmental, social, and governance (ESG) excellence in all aspects of its operations, from supply chain operations to PC materials.


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